support

Aprisa SR Family - smart SCADA multipoint radios for oil, gas, and utility companies

• Do I need Aprisa SR radios before I can use Aprisa SR+ radios?
• How do I choose between the Aprisa SR and the Aprisa SR+?
• What network configurations does the Aprisa SR support?
• What applications is the Aprisa SR Family used for?
• What sort of antennas do I need?
• Do you also sell remote terminal units?
• What do you mean by a “standards-based approach”?

Aprisa XE - point-to-point radios

• Why does the Aprisa XE go further?
• Why the Aprisa XE delivers a high-performing cost-effective alternative to VSAT
• Why the Aprisa XE provides a high performing alternative to high frequency microwave
• Can the 2 wire interface support 2 or 4 customers?
• How much attenuation do I require when setting up an Aprisa link on the bench?
• I can’t remember the password I use to configure the Aprisa XE through the serial port.
• How do I configure my PC/Laptop to communicate with the Aprisa XE through the Ethernet port?
• How do I perform a loopback test?
• I want to change the frequency of the Aprisa XE
• I want to change the channel size of the Aprisa XE
• The Aprisa link drops out. Why is this?
• I have configured an Aprisa XE link and have good SNR and RSSI readings at both ends of the link…
• When I try to launch the CrossConnects application from the Aprisa XE I get an error message
• Can you provide an example of how to connect 2W and DSL customers?
• How can we connect the Aprisa together to provide more than one hop if needed?
• What is the maximum distance an Aprisa XE link can achieve?
• Does the Aprisa XE come in a FD (Frequency Diversity) configuration?
• How is the Aprisa XE managed and configured?
• Can an Aprisa XE link function with no line of sight?
• Is there a 1+1 Space diversity solution?
• What is the maximum number of E1s supported? And is there any extra traffic available for Ethernet?
• Are the Interfaces Hot-Swappable?
• What type of error-correction is available?
• What type of power is required?
• What kind of QoS is offered?
• What is the MTBF and MTTR?

SuperVisor - network management software tools

• How can I find out the IP address so I can access it through supervisor?
• How can I access the serial port on the Aprisa XE through my PC/Laptop?
• I can’t remember the SuperVisor password I use to access the Aprisa XE.
• How do I perform a loopback test?